PRIVACY POLICY

1. Data Controller

The data controller is:

SC Quadrion Tour SRL

Head Office: Str. Salciilor no. 26, Cluj-Napoca, Cluj County, Romania

Tax ID: RO24945583

Trade Registry No.: J12/43/2009

Phone: 0722556758 / 0728934196 / 0744601885

Email: office@quadrion.ro

The company processes personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national legislation.

2. What data do we collect?

Depending on your interaction with us, we may collect the following categories of data:

  • Name and surname
  • Phone number
  • Email address
  • Billing data (ID number/Tax ID, address, company name, where applicable)
  • Details regarding the requested service (destination, date, number of persons)
  • Data necessary for issuing tax documents

⚠️ **SC Quadrion Tour SRL does not collect or store credit card data.** Online payments are processed exclusively through secure systems of authorized financial institutions.

3. Purpose of data processing

Personal data is processed for the following purposes:

  • Sending personalized offers
  • Concluding and executing the service provision contract
  • Issuing invoices and tax documents
  • Processing payments
  • Communicating information about the requested service
  • Complying with legal obligations

4. Legal basis for processing

Data processing is based on:

  • Performance of a contract or pre-contractual steps
  • Legal obligations (accounting, taxation)
  • Legitimate interest of the company (managing requests)
  • Consent of the data subject, where applicable

5. Sharing data with third parties

Data may be transmitted to:

  • Financial institutions for payment processing (e.g., Banca Transilvania payment processor)
  • Public authorities, as required by law
  • Accounting or IT service providers, based on confidentiality agreements

Data is not sold and is not used for external commercial purposes.

6. Data retention period

Data is retained:

  • For the duration of the contractual relationship
  • In accordance with time limits provided by tax and accounting legislation
  • For as long as necessary to defend the company’s legitimate rights

7. Data subject rights

Under GDPR, you have the following rights:

  • Right of access to data
  • Right to rectification
  • Right to erasure (“right to be forgotten”), as allowed by law
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to lodge a complaint with the National Authority for Personal Data Protection (ANSPDCP)

To exercise your rights, you can contact us at:

📧 office@quadrion.ro

8. Data security

SC Quadrion Tour SRL implements appropriate technical and organizational measures to protect data against:

  • Unauthorized access
  • Loss
  • Destruction
  • Alteration

Online payments are processed through secure systems provided by authorized financial institutions.

9. Policy changes

SC Quadrion Tour SRL reserves the right to update this Privacy Policy. The updated version will be published on the website.

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